How we work
Simple, transparent process. No jargon, no pressure.
Step 1:
Initial Review
We look at what you have
We start by reviewing your current website, tech setup, or business needs. This can be a 20-minute call or an email exchange.
What we're looking for:
- What's working
- What's broken or outdated
- What's slowing you down
- What you actually need (vs. what you think you need)
Cost: Free
Step 2:
Recommendation
You get clear recommendations
We send you a plain-language breakdown of what we found and what we recommend fixing or building. No jargon, no pressure to buy everything at once.
What you'll receive:
- Clear list of issues or opportunities
- Recommended solutions
- Estimated timeline
- Itemized pricing
Timeline: Within 2-3 business days
Step 3:
Implementation
We fix or build what makes sense
If you want to move forward, we get to work. We implement what makes sense for your business and budget. You're not locked into anything you don't need.
What this looks like:
- Agreed-upon scope and timeline
- Regular check-ins (weekly or bi-weekly)
- Drafts for your review before anything goes live
- No surprise charges or scope creep
Timeline: Varies by project (1-4 weeks typical)
Step 4:
Ongoing Support
(Optional)
Optional help to keep things running
Once your project is complete, you can choose to continue working with us on a retainer basis or on an as-needed basis. Many clients do ongoing maintenance or use reserved hours each month for updates and support.
Support options:
- Monthly retainer (5-7 hours/month typical)
- As-needed hourly work ($100/hour)
- One-off project work
Ready to get started?
Request a free website review or schedule a call to discuss your needs.